Generative AI, which is taking the business world by storm, is also opening new possibilities in the field of receivables management. AI-based systems can analyze vast amounts of data, automate many repetitive tasks, and even predict debtor behavior. In this article, we present two innovative projects undertaken by VSoft's team: "Using OpenAI to Recognize Court Letters" and "Analyzing Messages for Offensive and Prohibited Content."

Over the last decade, the relationship between clients and financial institutions has undergone a significant transformation. In the past, interacting with a bank meant visiting a branch, waiting in long lines, and filling out paper forms. Today, in the era of digitization, clients expect fast, convenient, and seamless access to banking services from anywhere in the world. What was once standard is now becoming unacceptable, and the key factor defining modern banking approaches to customer service is user experience (UX).

The Gulf Cooperation Council (GCC) countries, which include Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, and the United Arab Emirates, have experienced dynamic economic growth for years, driven in part by an increasing need for digitalization. As technological transformation accelerates in the region, companies increasingly seek international partners to help them implement modern and scalable IT solutions. In this context, Poland, as one of the leaders in creating innovative technologies, is emerging as a key player on the international stage as a potential technology partner.

Low code solutions are becoming increasingly diffused, finding application in the insurance sector too. The archITekt platform is one of suchs tool that is changing the way insurance systems are created and managed. In order to understand how archITekt is impacting this industry, it is worth first looking at what low code technology is and the benefits it brings.

VSoft KO Connector is a response to the needs of financial institutions and bailiffs' offices that process large amounts of data related to enforcement proceedings. Integration of the Connector with the Komornik Online system enables efficient data management and automation of many processes.

VSoft Collection has been designed to support users in conducting electronic court proceedings. The system also offers functions that greatly facilitate the handling of traditional processes: court and enforcement. Find out how process automation can streamline the daily work of those responsible for overseeing court proceedings.

In recent years, we have been observing a dynamic evolution in the world of finance, especially in the context of the young generation. In this article, we decided to share our observations on the latest trends and changes in banking and how technology is revolutionizing the approach to finance.

An interview with Jakub Głąb and Łukasz Kawulok, Vice Presidents of the Board at VSoft. The interview was conducted by the editorial team of Puls Biznesu as part of the publication of the “Gazele Biznesu” ranking, in which VSoft is a laureate.

In today’s dynamic reality of banking, a key aspect of the effective functioning of financial institutions is the consistent adaptation to advancing digitization. Modern technologies and innovative applications have become an integral part of daily banking operations, and the key to success lies not only in their implementation but also in adeptly adapting to the changing needs of customers. Regardless of location or device used, customers expect smooth, personalized, and online-accessible processes. In this context, a significant tool is the workflow system, which not only enables coordinated workflow but also introduces automation, streamlining key banking processes.

Credit fraud is one of the main risks that financial institutions face daily. With the dynamic development of remote transaction channels, the threat from cybercriminals using increasingly sophisticated and refined fraudulent techniques is growing. The question arises, which of these techniques become particularly significant today, in the era of the triumphant march of artificial intelligence?

In our last blog post, we wrote about the API, sales processes and the Insurance System, which can be a product engine for other systems. We would like to elaborate on the latter, related to the product engine, focusing on insurance product management. We will start by defining what an insurance product is.

In today's digital age, the applications we use every day process huge amounts of data, providing us with the data we need at any given moment. Regardless of how and where this information comes from, our main focus is on its effect - the fact that it is available. End-user expectations focus on ergonomic use of applications, ease of access to relevant information, speed of operation and an attractive design. Building a suitable graphical interface that is used by many users is undoubtedly an interesting challenge. However, it is more important to construct it in such a way that it provides the right information to the user, and in a way that allows our solution to be fully integrated with other systems.

Technology helps streamline and automate a lot of the tasks that, until recently, were performed manually by employees, increasing the efficiency of the organisation and reducing the amount of repetitive work. Technology may also support enforcement processes, considered to be lengthy and tedious, by reducing the amount of manual work and allowing staff to fully focus on ensuring that these processes are highly efficient.

Change is a hallmark of our times. Although it might seem that we are accustomed to dynamically changing conditions and have the ability to adapt quickly, modern realities force organisations to be even more flexible. This trend is particularly evident in the debt collection industry, which is evolving strongly, making the technological perspective in this sector increasingly interesting. Automating debt collection processes nowadays is the order of the day, which translates into the quality of customer service and its improvement. Automation and robotisation, communication, digitization of courts, AI, scoring or data analytics ensure not only faster decision-making, but also the selection of an individual strategy tailored to a particular client.

Is it a good idea to compile business and significant information in mobile apps? How are they secured? How to properly compile documents while working in the field? The VSoft Mobile Workforce application provides answers to these questions and shows how to complete documents in a secure yet convenient way.

Nowadays, specialised IT systems prove to be an invaluable aid in almost every industry. It is no different when it comes to carrying out the duties of a field debt collector. Debt collection companies frequently face the question of how to streamline the management processes in their company. At the same time, they are looking for solutions that will not generate huge costs but will effectively improve the quality of work. In this article, we outline the responsibilities of a debt collector, as well as the benefits of choosing to use our application at work.