Over the last decade, the relationship between clients and financial institutions has undergone a significant transformation. In the past, interacting with a bank meant visiting a branch, waiting in long lines, and filling out paper forms. Today, in the era of digitization, clients expect fast, convenient, and seamless access to banking services from anywhere in the world. What was once standard is now becoming unacceptable, and the key factor defining modern banking approaches to customer service is user experience (UX).

The Gulf Cooperation Council (GCC) countries, which include Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, and the United Arab Emirates, have experienced dynamic economic growth for years, driven in part by an increasing need for digitalization. As technological transformation accelerates in the region, companies increasingly seek international partners to help them implement modern and scalable IT solutions. In this context, Poland, as one of the leaders in creating innovative technologies, is emerging as a key player on the international stage as a potential technology partner.

Low code solutions are becoming increasingly diffused, finding application in the insurance sector too. The archITekt platform is one of suchs tool that is changing the way insurance systems are created and managed. In order to understand how archITekt is impacting this industry, it is worth first looking at what low code technology is and the benefits it brings.

In recent years, we have been observing a dynamic evolution in the world of finance, especially in the context of the young generation. In this article, we decided to share our observations on the latest trends and changes in banking and how technology is revolutionizing the approach to finance.

An interview with Jakub Głąb and Łukasz Kawulok, Vice Presidents of the Board at VSoft. The interview was conducted by the editorial team of Puls Biznesu as part of the publication of the “Gazele Biznesu” ranking, in which VSoft is a laureate.

In today’s dynamic reality of banking, a key aspect of the effective functioning of financial institutions is the consistent adaptation to advancing digitization. Modern technologies and innovative applications have become an integral part of daily banking operations, and the key to success lies not only in their implementation but also in adeptly adapting to the changing needs of customers. Regardless of location or device used, customers expect smooth, personalized, and online-accessible processes. In this context, a significant tool is the workflow system, which not only enables coordinated workflow but also introduces automation, streamlining key banking processes.

Is it a good idea to compile business and significant information in mobile apps? How are they secured? How to properly compile documents while working in the field? The VSoft Mobile Workforce application provides answers to these questions and shows how to complete documents in a secure yet convenient way.

What is agility in project management? Agility is primarily about more value at an earlier stage. So what is this value? For the customer, it will be working software, in line with their business needs. The essence of agility is to deliver working functionalities from the beginning of the project and on a regular basis. Scrum is a set of tools and principles that support iterative delivery of increments, that is, working pieces of software. The key point here is that it has to work – technically and functionally, and therefore has to present appropriate, high quality.

Nowadays, digital transformation is inevitable for many reasons. One of its elements is changing the way it works by introducing technology into everyday use. Currently, most companies, also in the insurance industry, wanting to improve their work, increase its efficiency and, above all, automate certain processes, face a difficult choice – a ready-made product available on the market or a dedicated solution created from scratch. Undoubtedly, one of the most important factors when making such a decision is the business need – whether a ready, in a sense, universal solution will be able to meet all the requirements, or the only option is to create a system dedicated to the needs of a given organization from scratch. Today’s market offers more and more ready-made solutions, and this article...

The business analyst position has been quite popular in recent years. However, do we all have the same understanding of what is hidden under both names? Have you ever wondered what it would be like to design a system without an analyst? Does the analyst help or harm the project? What exactly is a business analyst responsible for in an IT project? I will try to answer these difficult questions and invite you to take a different look at the role of the business analyst and the importance of the business analysis in a software development process.

We often wonder why the sales techniques we choose do not bring the expected results. The offered product seems to be tailored to the needs of the market, arouses great interest and stands out from the competition, while the number of leads collected does not translate into the number of contracts concluded. What went wrong? Probably the building of the sales process. And it will continue during its implementation.

Have you ever wondered if your self-organizing field team is using its full potential? Did you create analyses, summaries, implemented ideas to improve their work? It is bread and butter for every manager. However, have the implemented solutions resulted in improved efficiency and a better team atmosphere? In this article, I would like to analyze the most common problems faced by Field Services Management, as well as share the implementations of solutions that I carried out while working in the field and managing a team.

What exactly is an MVP? The concept of MVP (Minimum Viable Product) is a key element of the Lean Startup method, popularized by Eric Ries – an American entrepreneur, blogger and author of the book “The Lean Startup”. We can translate MVP as a Minimally Satisfactory Product, i.e. a working product that is marketed with a minimum amount of functionality. It is minimally ready, i.e. not yet the final version, but already with the most important features and functions that will allow you to attract the interest of the first customers and receive feedback from them – an initial evaluation of functionality and indication of directions for further development. In other words, MVP is the most rewarding product, created using the least resources: money, time and effort, and...

In the era of ubiquitous mobility, the service of the company and tasks related to daily duties are being more and more often transferred to smartphones. Each owner of such a device has at least a few additional applications, thanks to which he can operate his bank account, e-mail, calendar and many other applications that are designed to support us in our daily work. Therefore, software producers faced the need to answer the question of how to adapt their tools to make them user-friendly for mobile devices, while maintaining the complexity of the solution and the enormity of functions that were previously available on a large computer screen.

In the new version of VSoft Mobile Workforce we have introduced changes long-awaited by the users. From now on you can use a solution adapted in terms of User Experience and richer with many new, advanced features.